Frequently Asked Questions
How long does shipping take?
Orders ship from our US warehouse and arrive in 3–8 business days. Shipping is free.
Does the fountain need Wi-Fi or an app?
No. Just plug it in, fill it with water, and it works. No Wi-Fi, no app, no setup.
Is it good for senior cats?
Yes. Cats prefer fresh, moving water, and the continuous circulation encourages senior cats to drink more and stay hydrated.
How do I clean it?
The fountain has a simple design with no complicated parts, so it's quick to rinse and refill. Regular cleaning keeps the water fresh.
Frequently Asked Questions
What is the delivery time?
Orders are shipped from our US warehouse and arrive in 3 to 8 business days. Shipping is free.
Does the fountain need Wi-Fi or an application?
No. Plug it in, fill it with water, and it works. No Wi-Fi, no application, no setup.
Is it suitable for senior cats?
Yes. Cats prefer fresh, moving water, and the continuous circulation encourages senior cats to drink more and stay hydrated.
How do I clean it?
The fountain has a simple design with no complicated parts: it rinses and refills quickly. Regular cleaning keeps the water fresh.
What if my order arrives damaged or doesn't work?
Contact us immediately via the Contact page and we will resolve the issue.
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